|  | | Home > Return Policy | | Refund, Returns and Cancellation Policies
All items we ship are unconditionally guaranteed. Your satisfaction is our ultimate goal. You may return any item within 15 days of the shipping date with all original packing material for a full refund of the price you paid. Return shipping to be paid by customer. Since our items are fragile, they should be packed carefully and insured for the correct amount when returning them. All refunds will be in the same form as the original payment method used. Orders may be cancelled anytime before shipping.
Frequently Asked Questions:
How can I find out if my order has been shipped?
Call us at 888-444-8053 or email admin@fleur-de-lis-gifts.com
Can I add more items to my order?
Yes. Please contact us and if your order has not been shipped, we can include additional items that you request in the shipment.
What if any item arrives damaged or broken?
Please call or email us immediately to arrange for a replacement. We will accept claims up to 14 days after the date of shipping and will replace the damaged pieces. | | |
